If files disappeared after deletion, formatting, partition loss, or a RAW-drive problem, you need data recovery. If the file still exists but opens with errors, looks corrupted, or has a file-format problem, you need file repair or a broader repair workflow.
This page explains the difference clearly, then points you to GiliSoft Data Recovery for missing files and GiliSoft Total Repair for file repair, damaged-file handling, and repair workflows after recovery.
Many users search for data recovery when the real problem is a corrupted file, and many others try repair tools when the file is no longer on the drive at all. These are two different jobs. Data recovery is about finding files that disappeared after deletion, formatting, partition loss, RAW-drive errors, or inaccessible storage. File repair is about fixing a file that still exists but no longer opens correctly, displays damaged content, or shows format-related errors.
The practical rule is simple. If the file is gone, start with recovery. If the file is still there but broken, start with repair. If you recover the file and it is still damaged afterward, move from recovery into repair. That is why this page recommends GiliSoft Data Recovery first for missing files and GiliSoft Total Repair for damaged-file and format-repair workflows.
Data recovery is used when files are gone because of deletion, formatted storage, lost partitions, RAW drives, unreadable USB disks, or inaccessible memory cards. The goal is to locate recoverable file records and restore the missing files before further writes reduce recovery success.
Typical examples include recovering a deleted Word document, restoring photos from a formatted SD card, or retrieving project files from a USB drive that suddenly became inaccessible.
File repair is used when the file still exists but the file content, structure, or related format behavior is damaged. In these cases the file is not missing, but it opens with errors, looks incomplete, or triggers repair-related problems inside Windows or the application that should read it.
Typical examples include damaged office files, broken images, corrupted archives, or file workflows that need broader repair and cleanup support instead of missing-file recovery.
GiliSoft Data Recovery is the clearer fit when the problem is file loss, not file quality. It is better for deleted files, formatted drives, RAW partitions, inaccessible volumes, USB drives, and memory cards where the first question is how to get the file back.
Total Repair is the better fit when the file exists and the workflow has shifted into repair. It makes more sense when the problem is file damage, unreadable content, format-related errors, or post-recovery repair instead of missing-file recovery.
Data recovery finds missing files after deletion, formatting, or drive problems. File repair works on files that still exist but are damaged or broken.
Start with GiliSoft Data Recovery. If the file is missing, repair tools do not replace the recovery step.
Start with GiliSoft Total Repair when the file is present but damaged, unreadable, or tied to repair-related Windows issues.
Yes. Recover the missing files first, then repair the recovered files if corruption remains or the format behavior is still broken.
No. Total Repair is better for damaged-file handling, file-format repair, and repair-related workflows after recovery. For deleted or lost files, Data Recovery is the stronger first step.
Yes. The point of this page is to help ordinary users understand whether they should recover missing files or repair damaged files before choosing the wrong tool.